3 Tips to Hold Your Property Manager Accountable [CHECKLIST]

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Imagine your ideal experience as a long-term rental property owner: rents flow in, repairs get made, costs are minimized, solid tenants move in and stick around, when something does go wrong it’s quickly dealt with.

property manager accountable

Sound impossible? Achieving top performance from your IRA rental property is within your grasp. All you need is a good property manager.

Effective property management can mean the difference between a lucrative rental property and a struggling one. The first step is to find the right property manager—someone who is on the same page as you and will look out for your property over the long haul. The next step is to learn how to manage your property manager.

As the rental property owner, it’s your job to ensure things are being run according to your expectations. The more skilled you are at managing this relationship, the more easily you’ll be able to spot property managers who don’t meet your standards. And when you do land a good one, the right oversight from you can inspire even better service than a hands-off owner might receive.

Managing your rental property manager requires some attention, but it doesn’t have to be labor-intensive. Here are three things you can do each month to hold your property manager accountable for your IRA rental property’s performance:

Review monthly reports.

Communication is the linchpin of a successful owner-manager relationship. Your property manager should always keep you in the loop about how your property is performing and how your investment money is being spent.

This information will also tell you a lot about how your property manager is performing. To gauge the effectiveness of both, make sure you receive, at minimum, the following monthly reports:

Rents received. Perusing a snapshot of all the rents collected and owed for the month will let you know whether your manager is collecting rents on time and evicting tenants when necessary.

Profit & loss. A summary of the month’s revenues, expenses and costs will show you where your money is going. Always make sure it lines up with the amount your IRA actually receives that month.

Accounts payable. Keeping track of all debts still owed on your property at the end of the month allows you to monitor whether your bills are getting paid on time.

Special project tracking. Whenever your property undergoes repair, renovation or other special work, you should also receive reports showing estimated project costs, how your funds have been spent to date and anticipated completion dates for each phase. These will tell you when you can expect to see a profit again.

Ask a lot of questions.

A property manager is, to some degree, empowered to make decisions about your property on your behalf. You need someone whose decisions will reflect your own needs and priorities. The more questions you ask your property manager, the more opportunities you’ll have to discover whether you’re both on the same page—and to correct the areas where you aren’t.

As you browse your monthly reports, take note of anything out of the ordinary and ask about it. Your property manager should be able to explain every:

  • Unpaid rent
  • Unexpected expense
  • Delayed project completion date

Asking questions not only holds your property manager accountable, but it also tells you a lot about what excuses he or she considers acceptable from tenants, contractors and suppliers. If the two of you aren’t in agreement about what’s acceptable, say so immediately.

Keep control of the cash.

You need to be able to trust your property manager to collect rents and pay the bills, but that doesn’t mean you have to hand over full control of your investment. Setting up the right bank accounts will keep your IRA rental property running smoothly while letting you keep close tabs on your money.

Create separate accounts for rental income and operating expenses. Allow your property manager unlimited access to the operations account for paying bills, but require all rents received, late fees and other income to be deposited into a separate account, from which your property manager will be unable to withdraw. Any deposits into the operations account should require your authorization, which you can give once you’ve reviewed the monthly reports.

While it might be tempting to sit back and let your property manager handle everything, smart investors know a little oversight goes a long way. By monitoring your IRA rental property’s performance each month—and holding your property manager accountable for it—you can ensure the best possible return on your investment.

Take a look at our checklist below and download the PDF.

160812_Safeguard_PropertyManagerAccountable_Checklist

Imagine your ideal experience as a long-term rental property owner: rents flow in, repairs get made, costs are minimized, solid tenants move in and stick around, when something does go wrong it’s quickly dealt with.

property manager accountable

Sound impossible? Achieving top performance from your IRA rental property is within your grasp. All you need is a good property manager.

Effective property management can mean the difference between a lucrative rental property and a struggling one. The first step is to find the right property manager—someone who is on the same page as you and will look out for your property over the long haul. The next step is to learn how to manage your property manager.

As the rental property owner, it’s your job to ensure things are being run according to your expectations. The more skilled you are at managing this relationship, the more easily you’ll be able to spot property managers who don’t meet your standards. And when you do land a good one, the right oversight from you can inspire even better service than a hands-off owner might receive.

Managing your rental property manager requires some attention, but it doesn’t have to be labor-intensive. Here are three things you can do each month to hold your property manager accountable for your IRA rental property’s performance:

Review monthly reports.

Communication is the linchpin of a successful owner-manager relationship. Your property manager should always keep you in the loop about how your property is performing and how your investment money is being spent.

This information will also tell you a lot about how your property manager is performing. To gauge the effectiveness of both, make sure you receive, at minimum, the following monthly reports:

Rents received. Perusing a snapshot of all the rents collected and owed for the month will let you know whether your manager is collecting rents on time and evicting tenants when necessary.

Profit & loss. A summary of the month’s revenues, expenses and costs will show you where your money is going. Always make sure it lines up with the amount your IRA actually receives that month.

Accounts payable. Keeping track of all debts still owed on your property at the end of the month allows you to monitor whether your bills are getting paid on time.

Special project tracking. Whenever your property undergoes repair, renovation or other special work, you should also receive reports showing estimated project costs, how your funds have been spent to date and anticipated completion dates for each phase. These will tell you when you can expect to see a profit again.

Ask a lot of questions.

A property manager is, to some degree, empowered to make decisions about your property on your behalf. You need someone whose decisions will reflect your own needs and priorities. The more questions you ask your property manager, the more opportunities you’ll have to discover whether you’re both on the same page—and to correct the areas where you aren’t.

As you browse your monthly reports, take note of anything out of the ordinary and ask about it. Your property manager should be able to explain every:

  • Unpaid rent
  • Unexpected expense
  • Delayed project completion date

Asking questions not only holds your property manager accountable, but it also tells you a lot about what excuses he or she considers acceptable from tenants, contractors and suppliers. If the two of you aren’t in agreement about what’s acceptable, say so immediately.

Keep control of the cash.

You need to be able to trust your property manager to collect rents and pay the bills, but that doesn’t mean you have to hand over full control of your investment. Setting up the right bank accounts will keep your IRA rental property running smoothly while letting you keep close tabs on your money.

Create separate accounts for rental income and operating expenses. Allow your property manager unlimited access to the operations account for paying bills, but require all rents received, late fees and other income to be deposited into a separate account, from which your property manager will be unable to withdraw. Any deposits into the operations account should require your authorization, which you can give once you’ve reviewed the monthly reports.

While it might be tempting to sit back and let your property manager handle everything, smart investors know a little oversight goes a long way. By monitoring your IRA rental property’s performance each month—and holding your property manager accountable for it—you can ensure the best possible return on your investment.

Take a look at our checklist below and download the PDF.

160812_Safeguard_PropertyManagerAccountable_Checklist

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TESTIMONIALS

What our clients says about us

Worked with Safeguard to set up a self-directed IRA. VERY helpful and thorough through the whole process. Appreciated the professionalism and knowledge as we talked about the many questions we had. Would highly recommend Safeguard as a place to do business!
Bruce B.
– Fishers, Indiana
I got a lot of important information about the industry and the benefits of going with a Company like Safeguard Advisors. I liked the reduced expenses and the freedom to have more control over the process. Ultimately it was the professionalism, thoughtfulness and care exhibited by all the employees involved in the onboarding process. I look forward to having the resources available to me with my investments and highly recommended this service.
Jeff M.
– Corona, California
Thank you for helping me setup my SDIRA. I knew establishing one was the best thing I could do to accelerate my retirement portfolio. You gave me the confidence to pull the trigger knowing I had the right team working for me!
Todd L.
– San Jose, California
I set up my plan for a Self-Directed IRA with Safeguard and am very happy with the service I received. They were very helpful at every turn and always there to help if needed. My advisor explained things so even the most unfamiliar customer could understand the plan and process with ease. I would recommend this company very highly. I think they are a very professional outfit and truly do have the best interest of their clients in mind.
Lief J.
– Lakewood, Colorado
I can’t explain how excited I am regarding this investment strategy. I’ll be 50 in a few months, and a year ago my idea of planning for retirement had many “what ifs”. This has opened the door to a better path of retirement planning on the investment side than I have ever seen. By the way, I have a Bachelor’s degree in finance with an emphasis in investment. They never taught this.
Doug R.
– St. Louis, Missouri
Safeguard is great! Highly recommend them. Very efficient and knowledgeable. Excellent customer service. Answered all my questions quickly and expertly.
Lance R.
- Fulshear, Texas
Safeguard Advisors provided excellent service and an excellent product. They were prompt, courteous, knowledgeable, and professional in all points of contact. I highly recommend them if you are considering a checkbook IRA.
Cheryl N.
- Lexington, Virginia
I set up a self directed IRA with Safeguard and the entire process could not have been easier. They guided me every step of the way and were always available to answer any questions I had. I highly recommend Safeguard!
Allan E.
- Bristol, Wisconsin
"It has been a pleasure working with Safeguard Advisors. They have been prompt, professional, courteous, informative and spot on regarding the setup of my Checkbook IRA. Follow up communications have been quick and extremely helpful. I can’t recommend Safeguard Advisors highly enough."
Jeff R.
- Birmingham, Alabama
" As usual, even greater concentration of pertinent info than I hoped for. Much appreciated and very helpful."
David M.
- Longwood, Florida
" Thanks. I love working with people who do what they say they are going to do!"
David H.
- Ormond Beach, Florida
It took me 2 years to make the plunge and get started with a self-directed IRA, but Safeguard made it easy! I was rolled over and invested in an apartment complex in less than a month even while I was overseas.
Joshua L.
- Eagle River, Alaska
" You assisted me with setting up a self-directed IRA in early 2019. I know I mentioned it at the time, but I still think it was one of the most positive professional experiences I’ve ever had. Everything was very well-organized and you and your team were incredibly responsive! "
Andrew M.
- Pittsburgh, Pennsylvania
" I want to thank you for your support, help and guidance in this endeavor. I invested $400,000 in purchasing rental properties. Over the years I collected around $600,000 in rent and then sold the properties for $1.5 million. I just wanted to share my success story and thank you for your help. "
Ron M.
- San Diego, California
FAQ

Quick answers to common questions

General
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How Do I Get Started?

We’ll take you through a simple, step by step process designed to put your investment future into your own hands…immediately. Everything is handled on a turn-key basis. You take 100% control of your Retirement funds legally and without a taxable distribution.

Is It Legal to Invest Retirement Funds into Alternative Assets Like Real Estate?

YES! In 1974, Congress passed the Employee Retirement Income Security Act (ERISA) making IRA, 401(k) and other retirement plans possible. Only two types of investments are excluded under ERISA and IRS Codes: Life Insurance Contracts and Collectibles (art, jewelry, etc.). Everything else is fair game. IRS CodeSec. 401 IRC 408(a) (3)

Why Haven’t I Heard About This?

It’s actually pretty simple. Early on, regulators let the securities industry take the lead in educating the public about retirement accounts. Naturally, brokers and banks promoted stocks, bonds, and mutual funds—giving the impression that those were the only allowed investments. That was never true... and still isn’t. You can probably guess why they kept the rest under wraps.

What types of retirement accounts am I able to use?

It is possible to use funds from most types of retirement accounts:

  • Traditional IRA
  • Roth IRA
  • SEP IRA
  • SIMPLE IRA
  • Keogh
  • 401(k)
  • 403(b)
  • Profit Sharing Plans
  • Qualified Annuities
  • Money Purchase Plans
  • and many more.

It must be noted that most employer sponsored plans such as a 401(k) will not allow you to roll youraccount into a new Self-Directed IRA plan while you are still employed. However, some employers will allow you to roll a portion of your funds. The only way to be completely sure whether your funds are eligible for a rollover is by contacting your current 401(k) provider.

Do I Qualify for a Solo 401(k)?

A Solo 401(k) requires a sponsoring employer in the format of an owner-only business. If you have a for-profit business activity – whether as your main income or as a side venture – and have no full-time employees other than potentially your spouse, your business may qualify. The business may be a sole-proprietorship, LLC, corporation or other entity type.

What is a self-directed Retirement Plan?

A self-directed retirement plan is a type of IRA or 401(k) that gives you greater control over how your retirement funds are invested. Unlike traditional accounts held at banks or brokerage firms that limit you to stocks, bonds, and mutual funds, self-directed plans allow you to invest in a wide range of alternative assets including real estate, private businesses, precious metals, cryptocurrency, and more.

These plans still follow the same IRS rules and maintain the same tax-deferred or tax-free benefits as conventional retirement accounts. The difference is simply in how and where you choose to invest.

Are There Taxes for Converting to a Self-Directed Plan?

No. Moving to a self-directed IRA or Solo 401(k) does not trigger any taxes, as long as your funds are eligible for rollover.

Self-directed retirement plans maintain the same tax-advantaged status as traditional plans offered by banks or brokerage firms. The key difference is flexibility—our plans are designed to give you greater control and allow for a wider range of alternative investments beyond stocks, bonds, and mutual funds.

Specifically, what are prohibited transactions?

A prohibited transaction is any action between your retirement plan and a disqualified person that violates IRS rules and can lead to serious tax consequences. Under IRS Code 4975(c)(1), prohibited transactions include:

  • Selling or leasing property between your plan and a disqualified person Example: Your IRA cannot purchase a property you already own.
  • Lending money or extending credit between the plan and a disqualified person Example: You cannot personally guarantee a loan your IRA uses to buy real estate.
  • Providing goods or services between your plan and a disqualified person Example: You can’t use your personal furniture to furnish a rental property owned by your IRA.
  • Using plan income or assets for the benefit of a disqualified person Example: Your IRA cannot buy a vacation home that you or your family use.
  • Self-dealing by a fiduciary (using plan assets for their own benefit) Example: Your CPA shouldn't loan your IRA money if they’re advising the plan.
  • Receiving personal benefit from a deal involving your IRA's assets Example: You can’t pay yourself from profits your IRA earns on a rental.

If a transaction doesn’t clearly fall within the allowed guidelines, the IRS or Department of Labor may review the situation to determine if it qualifies as a prohibited transaction.

Who are Disqualified Persons?

Disqualified persons are individuals or entities that are prohibited from engaging in certain transactions with your IRA or 401(k). Doing so could trigger a prohibited transaction, which may result in taxes and penalties.

Here’s who is considered a disqualified person:

  • You (the account holder)
  • Your spouse
  • Your parents, grandparents, and other ancestors
  • Your children, grandchildren, and their spouses
  • Any advisor or fiduciary to the plan
  • Any business or entity owned 50% or more by you or another disqualified person, or where you have decision-making authority

These rules exist to prevent self-dealing and ensure your retirement plan remains in compliance with IRS regulations.
(Reference: IRC 4975)

How do I make sure I am following the rules?

Understanding and following these rules can be tricky, but it’s very doable. The best way to stay compliant is to work with professionals who specialize in self-directed retirement plans. They can help you navigate IRS guidelines and avoid prohibited transactions.

What are the consequences of a prohibited transaction?

If an IRA holder is found to have engaged in a prohibited transaction with IRA funds, it will result in a distribution of the IRA. The taxes and penalties are severe and are applicable to all of the IRA’s assets on the first day of the year in which the prohibited transaction occurred.

Are there limits to the investments I can make?

Yes. While self-directed retirement plans allow for a wide range of investments, there are a few important restrictions.

You cannot invest in collectibles or life insurance contracts, and you must avoid prohibited transactions—activities that benefit you personally rather than the retirement plan. These include things like buying or selling property to yourself or family members, using plan assets for personal gain, or self-dealing in any way.

Violating these rules could cause your entire IRA to lose its tax-advantaged status. To protect your account, it’s essential to work with professionals who understand IRS regulations and can help you stay compliant.

My CPA or Financial Advisor says this is illegal. Why?

This is a common misconception. In many cases, professionals may simply be unfamiliar with self-directed retirement plans, as they fall outside their usual scope of work. CPAs and tax preparers are trained to file taxes, not necessarily to advise on alternative retirement strategies. Financial advisors and brokers often work for firms that focus on traditional investments like stocks and mutual funds—and may not benefit from or support alternative options like real estate or private lending.

Self-directed retirement investing is legal under IRS rules—but like any specialized area, it requires working with professionals who understand how it works.

Why are these rules considered to be complex?

The IRS has rules in place to make sure your IRA is used only for the exclusive benefit of the retirement account—not for personal gain or to help family members. These rules can get complicated because there are many ways a conflict of interest can occur, even unintentionally.

For example, if your IRA buys a house and rents it to your mother, you might be reluctant to evict her if she stops paying rent. That emotional connection creates a conflict between what’s best for your IRA and your personal relationships, something the IRS aims to prevent.

These rules help ensure your retirement account stays compliant and protected. (See IRC 408)

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